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TOOLS

From 25 May 2018 customers wishing to use remote assistance as an IT problem solver can download the relevant software (TeamViewer Host ver.11), which our company makes available free of charge for customers under contract. We refer the client to the reading on how to set up the internal work procedures, to take advantage of the remote assistance offered by our company (here the link)


DEVICES


TESTED PERIPHERALS (Update to 2018-08-07)

Without having to advertise to brands that do not pay us, know that our company has tested some peripherals necessary for compliance with the GDPR (General Data Protection Regulation).

Firewall
Kerio Control brings together next-generation firewall capabilities -- including a network firewall and router, intrusion detection and prevention (IPS), gateway anti-virus, VPN, and web content and application filtering (web site here).
Update to June 2018
The new 9.2.6 version of Kerio Control, just released by GFI Software, introduces support for the encryption of personal and sensitive data stored in the system as required by the General Data Protection Regulation (GDPR, General Data Protection Regulation - EU Regulation 2016/679).

Mailstore Server
The standard of Email archiving.
Email is one of the most important means of global communication. But while we face a constantly growing volume of emails, information sent by email is generally not stored anywhere else, but simply remains in the mailboxes of the users. In addition, companies around the world are facing a growing number of regulations on email compliance (e.g. HIPAA and FERPA in the United States or GoBD in Germany), eDiscovery and other legislation which they have to meet (more here).

Backup with Macrium Reflect7
Free backup, disk imaging and cloning solution for personal and commercial use: start from the Workstation version. For us it is ok to remotely administer your backups and evaluate their persistence. (web site here).

INPUT/ OUTPUT


YOU SUGGEST US AND WE UPDATE SOFTWARE AND SERVICES

Feedback can be sent to us either via email, or via blog, or via chat sessions during training with Skype for Busines or assistance.

AUDIO


... WE ARE WORKING FOR

In reality, the titles is misleading. We have a YouTube channel where you can train while listening to our supporters (link is here).

PHONES


AVAILABILITY

Our company supports customers in the morning from 08:30 A.M. to 01:00 P.M., every day, except Tuesday. In the afternoon we are in production and/or training.

TOOLS


TEAMVIEWER HOST VER. 11

On the date this page is compiled, our company only provides assistance with this software because it is customized by us for our customers and licensed (permission to use): TeamViewer Host version 11.0.93231. Any other version (both previous and later) are not licensed, and any other version level is not accepted.


CABLE


ON-PREMISES RATHER ON-CLOUD OR HYBRID

It depends on the business realities. It depends on the level of security you want to achieve, on balancing workloads, on disaster-recovery policies, on the reliability of the local IT structure, on backups policies. The corporate LAN offers more flexibility, but management costs must be carefully assessed.

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